Privacy Policy

Introduction

Welcome to DoctorSolve.com, a leading online platform designed to be your pharmaceutical advisor. Our mission is to offer you an indispensable source of information on medications, diseases, and health supplements, facilitating your informed health decisions. In the course of furnishing you with valuable content, we necessarily handle personal data provided by our users. This Privacy Policy sets forth the manners in which we collect, utilize, disclose, and manage your data, in adherence to applicable privacy laws. The trust you place in us is integral to our service, and we are committed to safeguarding your privacy with the utmost care and respect. As you make use of DoctorSolve.com’s services, we encourage you to review this Privacy Policy in detail to understand our practices and the choices available to you regarding your personal information.

Information Collection and Use

When you visit DoctorSolve.com, we automatically collect information that your browser sends to us, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. Furthermore, when you engage with our services by creating an account, consulting with our healthcare professionals, or making orders for pharmaceuticals or supplements, we collect personal information which could include your name, address, email, phone number, and health-related details necessary for the provision of personalized advice and services. This information is used to fulfill your orders, improve our website’s content and functionality, and communicate important updates regarding your use of our services.

Data Protection

DoctorSolve.com utilizes a variety of security measures to maintain the safety of your personal information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information. However, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security due to the inherent nature of the internet as an open global communications vehicle. Therefore, we encourage our users to exercise caution when contributing any sensitive data on our platform or any other online channels.

Sharing Information with Third Parties

DoctorSolve.com values your confidentiality, which is why we do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined in this Privacy Policy. In certain circumstances, we may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes served on our site, enforce our site policies, or protect and defend the rights, property, or safety of our company, our users, or others.

Your Rights and Choices

As a user of DoctorSolve.com, you have certain rights in relation to the personal information you provide to us. You have the right to access, correct, or delete your personal data, as well as the right to restrict or object to certain processing of your data. Additionally, if provided under applicable law, you may have the right to request data portability for the information you provide to DoctorSolve.com. If you wish to exercise these rights or have questions regarding our privacy practices, please contact us at [email protected]. Furthermore, should you decide to cease using our services, you may also request the deletion of your account and associated data, subject to our need to retain certain information for legal, audit or regulatory purposes.

Contact Information

For any questions or comments regarding this Privacy Policy or your personal information, please reach out to our owner, Mr. Caden Fitzwilliam, at the following postal address: Royal Melbourne Hospital, 300 Grattan Street, Parkville VIC 3050, Australia, or via email at [email protected]. Your feedback is crucial to us in our effort to improve our services and foster a transparent and secure environment for all our users.